Starzino Casino Terms and Conditions

Introduction & Acceptance of Terms

By opening an account with us, you enter into an agreement governed by these Starzino Casino terms and conditions. Your continued use of our platform confirms ongoing acceptance of our rules, including any operational checks we may carry out to keep the site secure, fair, and compliant. These terms apply to all account activity, including registration, deposits, withdrawals, bonus participation, gameplay, and communication with support.

We expect all players to use our services lawfully and in good faith. We also reserve the right to update our terms of service where necessary for operational, legal, or security reasons. The latest version published on our site will apply from the moment it becomes effective.

Account Registration & Verification

To use our services, you must create an account using accurate and complete personal information. Registration involves three basic steps:

• Create an account with your basic personal details.
• Make a qualifying first deposit.
• Your bonus is typically activated automatically; a promo code is only required for special or temporary offers.

You must be at least 18 years old, or the minimum legal age for gambling in your jurisdiction if that age is higher. By registering, you confirm that you meet this requirement. We do not permit underage gambling under any circumstances, and any account found to be opened or used by someone below the legal age may be suspended or closed immediately.

You must register in your own name and maintain only one account with us unless we expressly authorise otherwise in writing. The information you provide must remain truthful and up to date. If your personal details change, you are responsible for updating them promptly so that your account remains accurate.

Our verification procedures form part of our account security and compliance controls. The registration data provided to us may be reviewed at any time, and we may restrict certain account functions until we are satisfied that the account holder is the lawful user of the account. The factual registration information available for this page does not list specific required documents, so we do not set out a fixed document checklist here. However, this does not remove our right to request verification information where needed to keep an account active, protect against misuse, or complete internal checks.

Where access to our services is restricted by law or regulation, players from those locations must not register or use the platform. As our licence details are not specified here, we do not list individual restricted jurisdictions on this page. It remains the player's responsibility to ensure that use of our services is lawful in their place of residence and current location.

Deposits, Withdrawals & Financial Rules

We currently support deposits and withdrawals using Visa/Mastercard, Skrill, and Neteller. The payment methods available to an individual player may vary depending on account status, internal checks, or technical availability at the time of transaction.

When you deposit with us, you confirm that the funds belong to you and that the payment method used is registered in your own name where applicable. We do not permit the use of stolen, unauthorised, or third-party payment instruments. This is a core part of our anti-money laundering approach and helps us protect the integrity of our payment systems.

You are responsible for entering accurate payment details and ensuring that your transactions are lawful. Deposits must be made for genuine gaming purposes only. We do not allow our services to be used as a banking facility, a transfer tool, or a channel for disguising the origin of funds. Where we identify patterns that suggest misuse, we may delay, review, decline, or reverse transactions as permitted by law and our internal controls.

Withdrawals are processed back through available approved methods, subject to account review and any necessary security checks. Before releasing a withdrawal, we may review gameplay, payment history, account ownership, and transaction patterns. This is done to prevent fraud, payment abuse, and other prohibited activity.

Basic financial rules apply across all accounts:

• You must use payment methods that you are authorised to use.
• Funds deposited to your account should be used in line with normal recreational play.
• We may request additional information where transactions appear unusual or inconsistent.
• We may refuse or limit payment activity where we suspect fraud, collusion, chargeback risk, or unlawful conduct.
• You remain responsible for any bank, card issuer, or e-wallet terms that apply to your own financial provider.

If a deposit, withdrawal, or reversal is made in error, we reserve the right to correct the mistake and adjust your account accordingly. If your balance has been credited incorrectly, you must not treat those funds as available for use. In the same way, if a transaction is reversed or challenged after credit has been given, we may recover the relevant amount from your account balance where permitted.

General Bonus & Promotional Terms

From time to time, we may offer bonuses and promotions under separate promotional rules that form part of these Starzino Casino terms and conditions. Our current welcome offer is up to €1,500 + 150 free spins, structured as 100% on the first deposit, 50% on the second deposit, and 25% on the third deposit. Unless stated otherwise, the bonus is usually activated automatically after a qualifying deposit, while promo codes are reserved for special or temporary offers.

Wagering requirements apply to promotional offers. For deposit bonuses, the wagering requirement is 40x the deposit plus bonus amount. For winnings from free spins, the wagering requirement is 35x. Bonus validity is 7 days unless a specific promotion states different terms.

Bonus funds are provided for genuine promotional use. We reserve the right to withhold, cancel, or forfeit bonuses and related winnings where we reasonably believe that a promotion has been misused. Examples of bonus abuse may include the creation of multiple accounts, coordinated play, irregular betting intended solely to clear wagering, or any pattern that undermines the intended purpose of the offer.

During wagering, players are expected to bet in a fair and proportionate manner. We may apply maximum bet restrictions during bonus play or while wagering is active, even where those restrictions are set out within the promotion itself rather than on this page. It is your responsibility to read any offer-specific conditions before taking part.

We may also exclude certain players, gameplay patterns, or payment routes from promotional eligibility where necessary for risk control, fairness, or compliance. If a bonus is credited in error, or if the qualifying conditions have not actually been met, we may remove the bonus and any winnings linked to it. If you are unsure how a promotion works, please contact support before opting in or making a deposit linked to that offer.

Prohibited Activities & Account Closure

To protect our platform and all legitimate players, certain conduct is strictly forbidden. Breach of these Starzino Casino general rules may lead to account restriction, suspension, voiding of bonuses or winnings, and permanent closure where appropriate.

Prohibited activities include, but are not limited to:

• Opening or operating more than one account without our permission.
• Registering with false, misleading, or incomplete personal details.
• Using another person's payment method or account credentials.
• Attempting to bypass location controls through VPNs, proxies, or similar tools.
• Fraud, attempted fraud, chargeback abuse, or payment manipulation.
• Collusion, cheating, unfair advantage play, or coordinated activity with other users.
• Using software, automation, or technical means to interfere with normal site operation.
• Abusing promotions, welcome offers, or any bonus mechanism.
• Using our services for unlawful purposes or in breach of applicable law.

Where we suspect a breach, we may temporarily suspend access while we review the account. During that time, withdrawals, deposits, or bonus use may be restricted. If the breach is confirmed, we may close the account and take any action reasonably necessary under our terms, including cancellation of promotions, withholding of affected transactions, or reporting where legally required.

We also reserve the right to close accounts for operational, legal, or security reasons where continued access is not appropriate. Return to homepage if you no longer wish to use the service.

Licensing, Jurisdiction & Dispute Resolution

We are committed to handling complaints and disputes in a professional and timely manner. The licence regulatory body and licensing country are not specified in the factual data available for this page, so we do not name a regulator here. Where regulatory oversight applies, we will handle user complaints in line with the procedures connected to our operating requirements.

If you have a complaint about our services, your first point of contact should be our support team. We offer 24/7 live chat, email/tickets, and VIP WhatsApp/Telegram support, with live chat available at all times and other channels continuously available. Please provide full details of the issue so that we can review it properly and respond through the appropriate channel.

We will assess disputes based on our records, these Starzino Casino terms of service, any promotion-specific rules, and the relevant compliance procedures in place at the time. Before escalating a matter, we encourage you to contact support for questions so that we have the opportunity to resolve the issue directly and fairly.